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ORDERING INFORMATION FOR DUSTY WOODS

DOWNLOADING DUSTY'S MUSIC FROM BANDCAMP

LISTEN FOR FREE:  To just listen to a song for free, simply click on the song's title link to go to the song page, then click on the arrow to start the track playing.

BUY A SONG:  To purchase a song from the album page, point at the title and click "Buy track"; or, if you are on the song page, click on "Buy Now"

BUY AN ALBUM:  To purchase the whole album, click on "Buy Now" from the album page, or click on "Buy the full digital album" from an individual song page.

Really like the music?  You can opt to pay more than the asking price of $1 per track ($7 per album).

"Digital albums include unlimited streaming via the free BandCamp app, plus high-quality downloads in MP3, FLAC, and more."

DOWNLOAD YOUR PURCHASE:  "You can download your purchases from three places: on the download page you’re directed to after finishing the checkout process, from the links we email to you at the time of sale, and from fan account collection pages."

"The default download format is MP3, and this is probably what you want. These files play back beautifully in iTunes, Windows Media Player, your iPhone/Android phone, etc. and include high quality cover art, accurate artist and track names, and lyrics when available. Our MP3s use variable bit-rate encoding (VBR) to shrink the size of the files while maintaining the highest quality, so you get fast downloads and can fit more songs on your iPhone.

"You can also download in FLAC, ALAC (Apple Lossless), AAC, Ogg Vorbis, WAV and AIFF formats. These options are, as we say in the interface, for "audiophiles and nerds."

UN-ZIP AN ALBUM:  "When you download an album from Bandcamp, it arrives on your computer in a compressed format called zip. Before you can add the music to your library and listen to it, you'll need to decompress, or "unzip" it. Doing so is very easy:

"If you're on a Mac, double-click the file. You're done.

"If you're on a PC, right-click the file and choose Extract All... You're also done. Don't see an "Extract All..." option? Try renaming the file to something simple, like "music.zip". The important thing is to make sure the name ends with ".zip". Then right-click it again. You should now see "Extract All..." in the menu. If you still don't see an Extract All... option, double-click the file. This will open a window listing the files inside. Press Ctrl+A to select all the files, then drag them into a folder or onto your desktop."

PAYMENT:  you can pay with PayPal, a major credit or debit card, or a BandCamp gift card.

ADD MUSIC TO iTUNES / WINDOWS MEDIA PLAYER, or DOWNLOAD THE APP:  "To add music to iTunes, just launch iTunes and choose File > Add To Library.

"To add music to Windows Media Player, you can either: a) select the audio files, then right click them and choose "Add to Windows Media Player List", or b) drag and drop the audio files onto the Windows Media Player window (if that doesn't work, try the drag/drop operation again, but make sure the Library tab is active in Windows Media Player first).

"Alternatively, you can avoid this importing business altogether by using our free mobile listening app. "

MAIL ORDER:  ORDERING DUSTY'S MUSIC ON CD

If you prefer, you can order Dusty's albums by mail order and pay by cheque.  Just download the mail order form (or the catalogue, if you want full info on all the albums) in PDF form.  Fill out the mail order form and mail it in with your cheque or money order (in either Canadian or US funds).

SHIPPING INFORMATION

DOWNLOAD ORDERS can be downloaded immediately.

PHYSICAL ORDERS will be shipped by Canada Post. Products are shipped within 1 working day of receiving your order.

SHIPPING RATES: Regular shipping is $2 per order.

DELIVERY TIME FOR PHYSICAL ORDERS:

TO CANADA: 2 to 4 business days

TO THE USA: 4 to 6 business days

TO OTHER INTERNATIONAL ADDRESSES: 4 to 7 business days.

SATISFACTION GUARANTEE AND RETURNS POLICY

SATISFACTION GUARANTEE: If there is a problem with your order, or the product is defective or damaged, contact us (see the "Contact Dusty" page).  We will replace defective or damaged products (see our "Returns Policy", below, for details).  We’ll get it worked out!

Since digital products are so easy to duplicate, we ask that you thoroughly review any songs or albums before you order them to make sure they are what you want.

RETURNS POLICY:  For our digital products, technically there are no "returns".  If there is a problem with a download or a product, inform us as soon as possible and we will help.  If a physical product (such as a CD) is defective, contact us for details on returning it for a replacement.